FAQs

FAQs for Errgon Stores

1. Who owns and operates Errgon Stores?

Errgon Stores is proudly owned and operated by Sellingam LTD.

2. What products does Errgon Stores offer?

Errgon Stores offers a wide range of products including electronics, home appliances, fashion, beauty products, and more. We are committed to providing high-quality products to meet all your needs.

3. How can I place an order on Errgon Stores?

Placing an order on Errgon Stores is easy! Simply browse our website, add the items you wish to purchase to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and you’re all set!

4. What payment methods does Errgon Stores accept?

We only accept payment methods including credit/debit cards. All payments are securely processed to ensure your information is safe.

5. How long does shipping take?

Shipping times vary depending on your location and the product you order. Typically, orders are processed within 1-2 business days, and delivery can take between 3-7 business days. You will receive a tracking number once your order has been shipped.

6. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.

7. What is Errgon Stores’ return policy?

We offer a 30-day return policy on most items. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Please ensure the items are in their original condition and packaging. Some restrictions may apply.

8. How do I initiate a return?

To initiate a return, please contact our customer service team via email or phone with your order number and reason for the return. They will provide you with further instructions on how to proceed.

9. Does Errgon Stores offer customer support?

Yes, our customer support team is available to assist you with any questions or concerns. However, you can only reach us via email during business hours.

10. Are there any ongoing promotions or discounts?

We frequently offer promotions and discounts on various products. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and offers.

11. Is my personal information secure with Errgon Stores?

Absolutely. We take your privacy and security very seriously. Our website uses advanced encryption technologies to protect your personal and payment information.

12. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. However, if your order has already been shipped, you may need to follow our return process.

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If you have any other questions or need further assistance, feel free to reach out to us. Thank you for shopping at Errgon Stores!